Refund policy

ItsChibz Return Policy!

Customer satisfaction is important to us so we will make this process simple for you.

Need a different size?

Did you receive a defective or damaged item?

Here is what you will need to do.

Please send an email to: itschibz@gmail.com 

Simply provide your full name, address, order confirmation number and what item(s) you need to exchange. 

We will then email you a return label for your items.

*All return items must be returned undamaged in order to process a full refund or exchange.

*All refunds and exchanges must be made within 30 days of purchase date.